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Home TCG MasterCard Business Solutions About TCG Contact Us FAQ Disclosures
Below are our most Frequently Asked Questions:
  1. What is a TCG ATM / TCG MasterCard?

  2. How can my TCG ATM / TCG MasterCard be used?

  3. Can I transfer money to a relative internationally?

  4. How many TCG ATM / TCG MasterCards can I have?

  5. Do I need a bank account?

  6. I have a bank account, why do I want a TCG ATM / TCG MasterCard?

  7. How do I get an additional TCG ATM / TCG MasterCard?

  8. How much does the TCG ATM / TCG MasterCard cost?

  9. What are the Fees for ATM Withdrawl?

  10. How do I avoid ATM Surcharges?

  11. How do I know how much money is on my TCG ATM / TCG MasterCard?

  12. How can I see what transactions have occurred on my TCG ATM / TCG MasterCard?

  13. If I have my payroll check processed at a local TCG Check Cashing and Cash Loading Kiosk deposited to the card and I want to know how much money was deposited onto my TCG ATM / TCG MasterCard, what do I do? What do I do if the amount is wrong?

  14. How much can I spend or withdraw?

  15. Is there a minimum amount I must withdraw on my TCG ATM / TCG MasterCard?

  16. What happens if I lose my TCG ATM / TCG MasterCard or if it is stolen?

  17. What do I do if my card does not work?

  18. How do I know my money is safe?

  19. What do I do if an incorrect purchase is on my TCG ATM / TCG MasterCard?

  20. What do I do if I lose or forget my PIN, or someone unauthorized has access to it?

  21. Why do I need my Password?

  22. I left my Employer. Can I still use my TCG ATM / TCG MasterCard?

  23. Do I get a Statement?

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The Commerce Guild Prepaid MasterCard is issued by MetaBank pursuant to license by MasterCard International Incorporated.
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